Terms of Service

1. Eligibility

NevTan Mail is designed for business use and is available to companies, organizations, and individuals operating commercial entities in the United States. By using the service, you represent that:

• You are at least 18 years of age
• You have the legal authority to enter into these Terms on behalf of yourself or your organization
• Your use of the service will comply with all applicable local, state, and federal laws
• You are not located in a jurisdiction subject to US trade sanctions or embargoes

2. Account Registration

To use NevTan Mail, you must register an account with a valid business email address and a company domain. You are responsible for:

• Providing accurate, complete, and up-to-date account information
• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account, whether authorized or not
• Notifying us immediately at support@nevtan.com if you suspect unauthorized access

We reserve the right to suspend or terminate accounts where registration information is found to be inaccurate, fraudulent, or incomplete.

3. Acceptable Use

You agree to use NevTan Mail only for lawful business communications and purposes. You may not use the service to:

• Send spam, unsolicited bulk email, or messages that violate the CAN-SPAM Act
• Transmit malware, viruses, ransomware, or any code designed to disrupt or harm systems
• Harass, threaten, or impersonate individuals or organizations
• Distribute content that is illegal, defamatory, obscene, or violates third-party intellectual property rights
• Attempt to gain unauthorized access to other accounts, systems, or networks
• Resell or sublicense access to the platform without NevTan's express written consent
• Use the service in any way that places unreasonable load on our infrastructure

We reserve the right to suspend or terminate access to accounts that violate this Acceptable Use Policy without prior notice.

4. Subscription and Billing

NevTan Mail is offered on a subscription basis. By subscribing to a paid plan, you authorize NevTan to charge your payment method on a recurring basis according to your selected billing cycle (monthly or annually).

• Payments are processed by Stripe, Inc. Your payment information is governed by Stripe's terms and privacy policy
• Subscription fees are non-refundable except where required by law or stated in our refund policy
• Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date
• Plan changes take effect at the start of the next billing cycle
• Failure to pay may result in service suspension until outstanding charges are resolved

You can cancel your subscription at any time from the admin subscription settings. Upon cancellation, your account will remain active until the end of the paid period.

5. Mailboxes and Domain Administration

The account holder who registers a company domain ("Admin") is responsible for managing mailboxes, user roles, and domain configuration within their workspace. As an Admin, you:

• Are responsible for all mailboxes created under your domain
• Must configure DNS records (SPF, DKIM, DMARC) accurately with your DNS provider for mail delivery
• May promote other mailbox users to admin roles within your domain
• Agree to use administrative controls only for legitimate organizational purposes

NevTan is not responsible for email delivery failures resulting from incorrect DNS configuration by the account holder.

6. Third-Party Integrations

NevTan Mail offers optional integrations with Google Calendar and Zoom. By connecting these services, you agree to their respective terms of service and authorize NevTan to interact with those services on your behalf using OAuth permissions you grant. NevTan is not responsible for the availability, security, or performance of third-party services.

7. Intellectual Property

NevTan Mail and all underlying software, design, trademarks, and brand assets are owned by NevTan, Inc. These Terms do not grant you any ownership rights in the platform. Your email content remains your property. By using the service, you grant NevTan a limited license to store, process, and transmit your content solely as necessary to provide the service.

8. Service Availability

We aim to provide a reliable and continuously available service but do not guarantee 100% uptime. The service may be temporarily unavailable due to scheduled maintenance, emergency repairs, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance.

NevTan is not liable for any loss or damage arising from service interruptions, including loss of access to email, calendar, or other platform features.

9. Limitation of Liability

To the fullest extent permitted by applicable law, NevTan, Inc. and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, business interruption, or unauthorized access to or alteration of your transmissions or data, whether based on warranty, contract, tort, or any other legal theory, even if NevTan has been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the service shall not exceed the amount you paid to NevTan in the twelve (12) months preceding the claim.

10. Termination

You may terminate your account at any time by cancelling your subscription and requesting account deletion at support@nevtan.com.

NevTan may suspend or terminate your account immediately if you violate these Terms, if your subscription payment fails, or if we are required to do so by law. Upon termination, your right to use the service ceases and we will handle your data in accordance with our Privacy Policy.

11. Governing Law and Disputes

These Terms are governed by the laws of the United States and the state in which NevTan, Inc. is incorporated, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the service shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in the English language. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the effective date at the top of this page and notify active account holders via email or an in-app notice. Your continued use of NevTan Mail after the effective date of updated Terms constitutes acceptance of those Terms.

13. Contact Us

Questions about these Terms of Service may be directed to:

• Email: support@nevtan.com
• Website: nevtan.com