Key points
- Inbox zero isn't a personality trait — but triage is
- Filters, aliases, shared inboxes
- Time-block email checking
- Delegate & automate
How to do it
- Set up filters for noise
- Use shared inboxes for support/orders
- Time-block email sessions
- Archive aggressively
Common mistakes
- Live inbox as a to-do list
- No filters
- Everyone triaging everything
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