Set up your team

This is the shortest path from a new account to a team sending and receiving on your own domain. Most of the steps take a few minutes each. The one that takes real time is DNS: your provider has to publish the records before mail can flow, and nothing after that step works until it has.

The six steps

1. Create and verify your account: Sign up and click the activation link. See Create your account.
2. Add and verify your domain: In Admin → Domain, add your domain and publish the DNS records shown on the DNS screen. Four of them are required, and the domain verifies as soon as all four are found — usually within 15 minutes, occasionally up to 24 hours depending on the provider. See Add & verify a domain.
3. Confirm SPF and DKIM are correct: Before sending real mail, check that every record — especially SPF and DKIM — shows as correct on the DNS screen. Without them, other providers can reject your mail as unauthenticated. See DNS records & email authentication.
4. Create mailboxes: In Admin → Mailbox, create a mailbox for each teammate: an address, a display name and a starting password. Each one is a separate account with its own sign-in and storage. See Create & manage mailboxes.
5. Add capacity if you need it: Every workspace starts with a free allowance of mailboxes and storage. When the team outgrows it, or needs features such as connecting a desktop mail app, build and buy a plan to match. See Plans & pricing.
6. Invite your team: Share each person's address and starting password. The first time they sign in they're asked to replace it with one of their own, so what you hand out is temporary. See Signing in.

Verify your own email first

Learn more

• Add & verify a domain — DNS records and verification.
• DNS records & email authentication — MX, SPF, DKIM, and DMARC explained, plus how to fix rejected mail.
• Create & manage mailboxes — fields, passwords, and admin roles.
• Plans & pricing — how plans, features and billing work.